Experience: Footsteps and doors shaking

Me and my family just stayed here yesterday for the easter weekend and me and my boyfriend woke up at 6am in our double executive room to our door rapidly shaking and the handle turning as if someone was trying to get in followed by footsteps walking above us that sounded like they were on wooden floorboards and doors slamming. There were then footsteps of someone walking around above our room… but there is no no floor above us? Very odd. Ontop of the plumbing in my familys room completely stopped working and their door handle fell off, their door keys stopped working, and a bedroom window flew open for no reason. We were in the gym and nothing spooky happened, the pool is nice. The lift has been broken for 4.5 months now haha.

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